At UrbanStyle Closet, we prioritize swift and secure delivery of your fashion essentials. Our team meticulously processes every order to ensure your carefully selected wardrobe staples reach you in pristine condition. Whether you're refreshing your casual wear collection or updating your seasonal attire, our logistics network is optimized for reliability. Orders are typically dispatched within 1-2 business days after payment confirmation, with quality checks performed at every stage.

Processing times may vary slightly depending on inventory availability and seasonal demand peaks. Most orders are packed and leave our fulfillment center within 48 hours. Transit durations are calculated from the dispatch date, not the order date. While we strive for prompt delivery, occasional carrier delays during high-volume periods may extend the estimated timeframe. Regional logistics infrastructure and local holidays may also influence final delivery dates.

We offer transparent shipping options tailored to different order values:

Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (maximum order value $9,999)

Seasonal promotions may occasionally modify these terms, with any changes clearly displayed during checkout.

Currently serving customers across North America, Europe, and select Asian territories. Some remote locations and specific countries may have restricted access due to carrier limitations or regulatory requirements. During checkout, our system automatically verifies deliverability to your address. For inquiries about potential expansion to new regions, please contact our support team.

Within 24 hours of dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows real-time monitoring through our partners' logistics portals. For consolidated shipments with multiple items, some tracking systems may initially show partial fulfillment until all components are physically merged in transit.

While uncommon, logistical exceptions do occur. If your tracking shows no movement for 10+ business days or the estimated delivery window has passed without update, please contact [email protected] with your order number. Our resolution team will immediately investigate with carriers and typically responds with solutions within 48 business hours. Lost package claims require a 15-business-day waiting period from the last tracking update before initiating investigations.

International shipments may be subject to customs clearance procedures and additional fees determined by your country's trade regulations. These charges are the recipient's responsibility and are not included in our pricing. We declare all items at actual purchase value and cannot mark shipments as "gifts" to circumvent tariffs. For accurate estimates, consult your local customs authority before ordering. Some destinations impose quantity restrictions on certain apparel categories, which may affect larger orders.